We would to thank your good self as well as all your dedicated members of staff in your Bitterne Office .
From our initial meeting with us and S's mum at her care home you have showed such compassion for the situation we found ourselves in.
We liked the feedback you sent to us after a viewing and the weekly reports about how the bungalow was being viewed on your website.
But most importantly throughout this, sometimes hard process, you were all extremely considerate and concerned for our feelings.
Compassion and empathy ran through you all and you are all a credit to the name of Field Palmer – Sue W
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