Complaints Procedures

We aim to provide the highest level of customer service to all our clients. In the unlikely event that you are unhappy with our service and the person you have been dealing with can not resolve the issue, please find below our Complaints Procedures for our Sales and Lettings departments

Complaints Handling Procedure: Sales

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Complaints Handling Procedure: Lettings

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Complaints Handling Procedure: Block Management

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Our Offices


023 8042 2600


023 8078 0787


023 8039 3255

Letting & Property Management:

023 8071 0402

Block & Estate Management:

023 8023 7577

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