From my initial enquiry through to exchange and completion the support from Leyton and Lia has been second to none.
Leyton, with his wealth of experience and local knowledge gave some fantastic advice, kept to his promises and sold the house as predicted.
The support from Lia has also been amazing. Really responsive with regular updates. Without Lia's input the sale wouldn't have gone as smoothly as it did.
Thank you both for your support and guidance, making the selling experience much less daunting than it could have been.
I would strongly recommend Field and Palmer (especially the Woolston office) to anyone that is buying or selling their property.
Google Review - B.N.
Great service always returned calls and replied to emails promptly. Thanks to Jodie and the team.
Google Review - T.M.
Tenacious bunch of agents who were out for our best interests from the beginning, second time we've used this office, have recommended to others and would do so again! Thank you Jodie and Steph for all of your work on this sale!
Google Review - C.P.
Very professional with great service from valuation until completion. Would highly recommend Brian & the team.
Google Review - T.W.
Great service. Always there to help when I needed & answered any questions really quickly. Made the whole process really easy
Google Review - H.B.
Very happy with the service. Professional, efficient and excellent Communication throughout the sell of my property. Highly recommended. Thank you to Kieron and all the staff.
Google Review - J.W.
Fantastic team. Leyton and Lia the wow team and they both went above and beyond. Lia was my absolute rock when things didn’t go to plan and I can’t thank her enough. I would certainly use their services again.
Google Review - A.M.
Jodie, Stephanie and the team at Field Palmer were excellent with getting my sale completed, they kept pushing my chain and chasing even though other estate agents within the chain were less than helpful. I would highly recommend them to anyone wanting a excellent estate agents.
Google Review - A. F.
A massive thank you to Jodie and the team at Field Palmer for helping us purchase our first home!
From booking the first viewing, through to completion they have been friendly, helpful and efficient.
Always there to help us if we had any questions, and kept us up to date with everything going on.
We would definitely recommend Field Palmer to anyone looking to buy or sell a property, thank you again Jodie and the team!
Google Review - L.T.
Moving house is very stressful but working with field palmer made the whole process very easy. All questions were answered quickly and they made us feel relaxed about the whole move. Would definitely recommend them.
Google Review - J.W.
Very professional and kept us informed all the way when selling our house. Made sure we had filled in all forms. Answered emails very quickly. Always able to answer any questions. Would recommend Field Palmer to anyone wishing to sell there home. A very good experience. Thank you Field Palmer.
Google Review - S.E.
I cannot thank Field Palmer Estate agents in Bitterne enough for helping guide me through the process of buying my first Property. Jodie and the team have been outstanding with keeping me up to date and communicating with the other side. Steve the mortgage adviser ensured I got the best deal possible and was so understanding when I had any questions.
Thank you all for your help!
Google Review - A.M.
My experience of Field palmer in Woolston was second to none, Leyton the manager and his excellent team were professional, but friendly too. Nothing was too much trouble, they keep me informed about the progress of the sale as things were moving along. After every viewing on my property, they would inform me of how it went. I would highly recommend Field Palmer to anyone out there, whether looking to buy or sell a property, a very professional, kind, helpful bunch.
Google Review - D.K.
To Brian, Kieran, Shannon and Alex, thank you all for your help with mum's house sale and purchase, we are so grateful for all your efforts and especially in recent weeks.
Have a great Christmas,
Very Best Wishes K. S. & J.
Outstanding service from field palmer Bitterne, would highly recommend them. Loads of viewings, always answer the phone, always reply to emails, very professional service from everyone I dealt with at the branch. Steph gave me a realistic valuation and delivered. Chloe & Lia managed all the viewings exceptionally, kept me informed of when each one was, and they were on time every time without fail. Jodie kept me informed throughout the sales process, chasing solicitors, keeping the chain informed at all times. Always put me first and done what was best for me. Would highly recommend them to anyone looking to sell in the area.
Can't thank you enough..
S.
After a poor start with another agent we changed to Field Palmer. The service was excellent, Stephanie promised lots at the time of valuation and sign up and the team delivered! They answer the phone, they ring you back when promised and you get the weekly updates. Once over the accepting the offer stage, the team continued with great service, following up and pushing where necessary to get the sale to completion. Jodie and the staff, whilst they can’t make house moving any less challenging, they do help enormously with their enthusiasm and positivity. (I am sure Stephanie does her bit too!!)
Mr. M. & Mrs. C. N.
The best! We had three estate agents visit our home and Field Palmer were by far the most impressive. We were presented a clear plan as to how our property would be marketed and a realistic figure of what we could expect to achieve. Emails were responded to quickly and regular updates provided on what our buyers, the chain, and even our own solicitors were doing. Selling our home has been made easy and it’s all thanks to Steph, Jodie and a great team behind them delivering a brilliant service.
B. G.
Leyton and Lia wow what a team. Nothing was too much trouble for Lia even though we must have driven her mad some days with our questions. Would really highly recommend Field Palmer if you have a property to sell as the team go above and beyond. Many thanks both of you for all the hard work involved.
A.M.
Positive: Professionalism, Responsiveness
Excellent company! They support me through a purchase of a property and Stephanie was fantastic. She was extremely responsive to emails and supported me through all the hard times that come with buying a house. I honestly couldn't have faulted them at all, I would recommend Field Palmer to everyone looking for an estate agent.
C. H-K
Positive: Professionalism, Quality, Responsiveness
Field Palmer have been nothing but on the ball since we enquired to view. We had a timescale in mind which we thought would be too adventurous however with the help of Stephanie she managed to collate and organise within the deadlines to ensure that we exchanged and complete within our desired move in dates!
Would certainly recommend the team to anyone else I know looking to buy or sell!
S.T.
Excellent service - efficient and supportive. Good communication and kept us up to date throughout the process. Would use again.
H.H.
Hello,
Thank you very much for the professional way of handling the rent of my flat in Glenwood Avenue. We are happy and we hope our business relationship continues. Thank you again Yasmin for your high standard of work.
Best regards,
H.A.F.
I've dealt with a few estate agents over the last few years but can honestly say Steph, Chloe, Lia, Jodie, Tim and the rest of the team at Field Palmer are by far the best I've used. Very professional. In my experience I got the feeling they actually cared for the customer. Regular updates on how things are going, Vey pleased with the service. would definitely use again.
A.B.
Field Palmer have been fantastic during my property sale, I only wish I'd used them from the start. Leyton and Sonny arranged more viewings in three months, than my previous agent did in a year, resulting in two offers in one week. Lia, progressing the sale, has given me important advice, information and reassurance that I didn't get from my conveyancer. I trusted everything she said, and appreciated all the updates. I can't recommend Field Palmer enough. I really feel like they acted in my interests (unlike all the other parties involved in the move) and were on my side. Thank you so much for everything you've done!
E.S.
Selling our house this time round was one of the most stressful experiences we have had in a long time. This was not down to Field Palmer but down to the less efficient estate agents in the chain. Jodie was great throughout, she communicated well and kept us informed throughout, even if the news was not always what we wanted to hear. I can’t recommend her enough.
Many thanks
K.
Dear Jodie and all at Field Palmer Bitterne,
Thank you for your support and professionalism over the last nine months. You sold my property extremely quickly (twice! ) Through a long and bumpy journey you kept me reassured and updated every step of the way from first instructing you to completion date. I would certainly recommend you.
K.C.
We sold with Field Palmer but the first buyer pulled out several weeks into the sale process. The Bitterne office had 6 viewings booked for the day after we reinstructed them and we had a an offer two days later. They have always been helpful and supportive throughout what has been a less than straightforward home selling/buying experience.
A.B.
The Bitterne branch were fab !
Selling my property and helping to find a new one, once I had an offer. Jodie was fab keeping me informed all the way and helping to solve any issues - great communication and Chloe, Lia and Steph were great at picking out properties that they thought would suit !
A great team , professional and I would not hesitate in using them again or recommending them !
Thanks Guys you are great !
S-J. B.
Bought our first property through Field Palmer and despite our chain breaking down at points they really helped us pull through in the end! Jodie was always in contact with us, really polite and professional, would highly recommend their services. Thanks for all your help!
M.J.
Oh my! What can I say! Jodie at Field Palmer has been an amazing partner on the journey of the purchase of our first home! Never having done this before, I was pretty clueless but Jodie never waivered or even missed a beat in her answers to all my random questions. Always professional and super knowledgeable but still really funny, supportive and reassuring. Chased everything up meticulously and got answers to my questions from the seller within the same day. I would be thrilled to have them handle any purchase or sale in the future. Thank you Jodie, you are an absolute star and I imagine a HUGE asset and incredible ambassador for Field Palmer Estate Agents. With all our gratitude,
S.&J. H.
Thank you so much to Lia & the Woolston team for a super quick purchase of our home!
You're all so professional & a friendly bunch of people. Dealing with you all was a dream
We'll pass on our recommendations to anyone looking to sell/buy their homes
Thank you again
Cheryl & Dave
Dear Stephanie,
We viewed two properties today with Leyton Keith. I just wanted to say how charming Leyton was during our viewing. It is very refreshing to have such a honest and open person show us around. He was friendly & very professional and we want to pass along our compliments to both Leyton and the director of the branch. We really appreciated it especially as this hasn’t been the case with other estate agents! He is a big asset to Field Palmer and I will recommend your company to those that may want to sell or buy.
Georgina
Dear Stephanie
I am writing to you as the Director responsible for the Bitterne office of Field Palmer.
I completed on the sale of my late mother’s house today. Your colleague, Jodie Oberst has been guiding me through that process since January 2020 when I first made contact with her (before I had even been granted probate).
Over the last 15 months Jodie has been absolutely brilliant to deal with. Despite giving me the lowest valuation of three estate agents, I instantly knew that she was somebody that was being realistic and would act in my best interest. I was proved right - throughout the whole process, Jodie has been friendly, helpful and most important of all, available. She is a great ambassador for your firm!
The sale of my mother’s house was never going to be easy (it needs much updating), especially during a pandemic, but Jodie (and her colleagues) did everything necessary to make it happen. Nothing has ever been too much trouble. I am very grateful and as such wanted to write this short note to recognise Jodie as well as thank Field Palmer for everything you have done for me.
N.P.
I selected Field Palmer as my estate agent despite the fact that they gave the lowest valuation of 3 agents. I had a good feeling about them and in particular Jodie Oberst, Assistant Manager at the Bitterne branch - her approach and valuation just ‘felt’ more realistic than her competitors. Unfortunately one buyer pulled out after a few weeks when their mortgage offer was withdrawn. The house was put back on the market and a new purchaser agreed the asking price 3 days later. Here we are just 8 weeks on and contracts have just been exchanged with completion scheduled for next week.
Throughout all my dealings with Jodie and the team at Field Palmer I have found them to be approachable and helpful. They always responded to my emails and calls. They also made themselves available to allow the purchaser have the house revisited by tradesmen 3 times post sale agreement (I live away and they hold the keys). All of this occurred during the national lockdown. I can’t recommend them enough! Genuinely a nice set of people to deal with!!
N.P.
Hi Brian,
Just wanted to personally thank you and your team for all the help. Getting the purchase completed before the stamp duty deadline, had become a concern to us.
We are very grateful for your role in ensuring completion was achieved in time.
Best wishes
G & P
What a breath of fresh air to experience a house sale with Field Palmer! I was very impressed with your level of commitment and service and going the extra mile time and again throughout a long and stressful journey for us and all during 2020 which added its own challenges along the way.
We are now in our dream home, which we waited so long for and honestly did not think would actually ever happen with all the hurdles we had to cross along the way, so all I can say is an absolutely massive thank you.
E.M.
Just a few Lines to say how much I appreciate all that you did for me regarding the sale of my house. You are your staff were professional, reliable and friendly. Nothing was too much trouble.
D.T.
Above and Beyond. We have recently bought a property through the Bitterne Branch of Field Palmer. Despite the challenging circumstances of this year, Jodie has made our experience as stress free as possible, constantly keeping me informed of any developments. She has been on the ball throughout and extremely helpful. I cannot recommend them enough. Brilliant.
Barry
To Steph and her amazing team at Field Palmer Bitterne. Thank you so much for your upmost professional service we received from our initial first valuation meeting, right through to the completion of our new family home. You and your dedicated team made the process that little bit less stressful during an already challenging time after two failed house moves (not through Field Palmer) the service throughout was exceptional with the constant update of progression with the chain of the selling and buying of both properties. We would recommend Field Palmer a million times over. We wish you and your team a lovely Christmas and a cheerful new year. Becky and Tommy
B & T
Thank you once again for looking after our property in Southampton which is now in it's 13th year. Your company and staff have always been helpful and friendly and we can honestly say "very professional". Rose and I would like to say a big thank you to you all and would like to send you a gift for you all when you go for your Christmas bash.
R & C
Field Palmer were the estate agents when I purchased a house during COVID 19 lockdown and restrictions at the end of 2020. I must say from the first viewing to sale completion the staff were so very helpful and proactive on my behalf. Nothing was too much trouble and I was impressed with the standard of professionalism I encountered - all done with a cheerful and reassuring attitude. I mean let’s face it, pandemic or not, buying a property is known as one of the most stressful experiences of our lives. All the more reason for me to wholeheartedly recommend Field Palmer and their team to anyone taking on the challenge of buying or selling a house.
Thanks so much guys!
L.T.
Dear Steph, Just to say a very big thank you for your patience during our transaction. Thank you for your kindness and pragmatism, it was a very challenging sale considering. I am very pleased you sold it for dad, I couldn't think of anyone better. Thanks to you, Jodie and the team, we wish you much happiness.
D & J
Hello Leyton, a big thank you to you and your team for the successful sale of our property. Please convey my gratitude to Lia as well for the regular updates she sent us. This was a challenging process with Covid but we got there in the end. We hope the buyers will be happy in their new home, this is a sad moment for us but we look forward to our new life in Spain. Take care and stay safe.
R & S B.
Hi Jodie, Now we are all in and settled I just wanted to say a big thank you for all your help and support during the buying process of our new home, you really made things so much easier and straight forward, so thank you!
S.R.
Field Palmer have been brilliant from start to finish through the process of buying my first home - from viewings to completion! While dealing with the additional challenges of purchasing during lockdown, their whole team has always been extremely friendly, responsive and always willing to go the extra mile to provide help and advise. I would definitely recommend their services!
K.B.
Bitterne Office of Field Palmer Estate Agent, you girls are quite frankly Fabulous!!! From Lia on my first viewing to our new home to Jodie and her care in getting us to the end of the process!! We are Extremely grateful for Everything over the last 2 months! We are forever grateful.
A.C.
This is just a quick e-mail to say, thank you (Lettings Team) so much for everything during my searching process.
Stevie has been wonderful, and such a credit to your company.
It’s been a pleasure arranging everything alongside him.
Please send my regards to everybody, but especially let everyone know that Stevies professionalism and manner were impeccable and I look forward to dealing with you in the future.
Grace
Dear Brian,
I wanted to write and thank you and the (Shirley) Team again for all of you help over what seems the longest move ever! We are happily settled in and looking forward to making this our home.
J.D.
All the staff at Field Palmer have been tremendous throughout the process of selling my property. It was a tough experience for everyone involved, having to deal with the sale during the Coronavirus lockdown, didn’t help, but they remained positive and professional at all times. I was given regular updates when necessary and my calls and emails were all promptly responded to and actioned. Jodie, Chloe, Stephanie and the rest of the team, it’s been a pleasure working with you and getting to know you too. All the best, Lee
L.C.
Many many thanks to you amazing guys and my landlord for being so understanding.
You guys have been nothing other than brilliant in my whole time renting with you.
Keep safe
Helen
Steph and her team were awesome, always available, very accommodating, and helpful in assisting us with our purchase.
All-in-all, a great experience
THANK YOU SO MUCH!!
J. H-H
Having 3 estate agents view the property FP were the stand out agency.
This first impression was right, Stephanie and the other members of the sales team were excellent from start to finish. Especially Steph who really pushed the sale to its conclusion. Could not recommend highly enough.
Big thanks to all at Field Palmer.
G.T.
Steph and everyone in the Bitterne Field Palmer office were brilliant, always helpful and did an excellent job selling my house extremely quickly. Steph was always there whenever I had questions and provided ways forward with the easing of lockdown to get my house on the market. Could not recommend highly enough. Thank you so much again :)
Z.S.
Field Palmer Bitterne were brilliant. They got us a buyer when other agents had failed. They kept us well informed about progress, despite the restrictions of Covid19. They managed to inform us of changes more quickly than other people in the chain were informed by their agents. I strongly recommend Field Palmer based on my experience with them. Thanks Steph, Jodie and colleagues.
D.P.
Wanted to send this email to say a massive thank you to both you and Jodie for all your hard work and patience during our sale and purchase.
Couldn’t have been at a more difficult time but we managed to get there and without Steph's help, hard work and perseverance it may not have happened. The service we received was the second to none and wouldn’t hesitate to recommend your services. Fully informed at every step of the way and always willing to go that extra mile for us. Thank you once again.
A & J
I was in the market to add to our portfolio of Buy-to Let properties and having viewed several with a variety of agents, the two final front runners were both with Field Palmer. Having viewed both of them twice with the same very helpful young lady, we selected one and made an offer. During the sales process field Palmer were in constant contact with me, which should I become a vendor, would be an extremely good sign and were helpful in providing additional information when required. After the sale went through, the agents at Field Palmer were still very much available and served as a very useful point of contact between myself and the vendor, who has also been an extremely useful source of information. In short, Field Palmer have been very friendly and approachable throughout and provided me with some excellent tips, great sales and after sales service.
Glen S
What a team, expertly managed the sale for us from start to finish! Excellent communication, good result, all dealt with in a timely fashion - huge thanks to the whole team at Field Palmer in Bitterne, well done all!
PAG
We were selling my partner's house and we had it on with another agent in Bitterne. They had it on the market for three months but all we had was people not turning up to view and no feedback. We changed to Field Palmers and what a different approach we were kept up to date and advised by phone and email of viewings and feedback of all viewings. We soon had an offer on the house and it has today been completed within 3 months. Excellent service by all the staff and a lovely friendly approach. We would not hesitate this agent if you are selling or considering selling your property
John B
We would like to thank Kieran and his team for completing what was at times a tricky sale. Kieran's positivity and ability to keep everyone involved in the sale on side was a real asset in getting our house sold. Thank you Field Palmer.
Neil P
Was very happy with the service from Field Palmer, dealt with Brian Dawkins, very easy to deal with and helpful with every aspect of the property sale. Highly recommend
Daniel S
Leyton was brilliant and showed me various alternatives making the whole experience enjoyable
Alex O
Kieron recently came out to value a property myself and my partner were looking at purchasing from family. I must say, I was very impressed as he was very professional, smart looking and very honest in his feedback. I appreciated the fact that he was realistic and gave us his true opinions as a professional and I didn't get the sense that he was someone looking to earn a quick buck and tell us what we wanted to hear. He did exactly what we asked for. My sister and her partner also used Field Palmer through the purchase of their property last year and have said how smooth the transition was, how professional the staff were and how great value for money they were. I continue to recommend Kieron and Field Palmer to anyone looking to purchase/sell/value their home and will definitely be using again.
N.C.
Field Palmer Estate Agents couldn't have been any more helpful! They made the process of buying straightforward and as smooth as possible. They were always easily contactable and enthusiastic to help. Nothing was too much! A special mention to Jodie, who was simply outstanding throughout the whole process.
P.H.
Hey Steph,
As we reach the last few bits of phase one of doing up Archery Grove we realised we never formally said thank you.
We just wanted to say that we felt that yourself and Chloe in particular really couldn't have done any more for us in relation to selling our house in Thornhill and also in relation to finding something else to buy. In the end we were very happy to buy through yourselves as well. Nothing was ever too much and we felt you were always on hand even if we had a 'silly' question. So thank you to you and everyone else we dealt with during the process, you made it (fairly) painless.
Mr. N. W.
just thought we would drop you a line to say thank you for taking all of the headache out of selling our property in Aldermoor. As we are remote we were concerned about not being able to generally look after the property or present it for viewings. No worries, Kieran looked after everything and kept us informed about the viewings and offers as well as progress of the vendors survey and mortgage. He even read the meters! Wasn't really much left for us to do except sign the paperwork.
A & N
Dear Woolston Team.
Thank you so much for the whole Field Palmer Woolston team for the great job. They have been amazing from beginning to the end. They were always hand on and very helpful with our request. We cannot thank them enough. The whole process was smooth. We highly recommend Field Palmer to any one if you want to buy a property or sell one.
David, Monika and Little Daniel
A few words to say a very big thank you for all your help from start to finish, selling my property and buying my new one. A very professional Kieran came to value my property and at a later time took some amazing photos which meant my flat sold very quickly. Kieran and Brian were always at the end of the phone to help and answer any questions. Thank you to all the team at Field Palmer Shirley Branch. Kind regards to you all. L.S.
Ms. L. S
Hi Brian,
This is the second purchase I've made this year through Field Palmer. The process has gone very smoothly and I'd like to convey my thanks to both you and to your staff for all their help during the transaction. I would have no hesitation in using Field Palmer for future transactions.
Mr. M.
Hi Brian,
I would like to thank the team at Field Palmer for the efforts put into securing a quick sale on my property and for all the support and information provided to me me.
From the very beginning the team gave me detailed information about the market locally, offered very competitive fees and put together a comprehensive marketing pack which generated interest immediately.
Field Palmer kept me informed on the progress of my sale right through to exchange of contracts.
I would highly recommend Field Palmer for buying or selling.
Mr. L. W
We cannot rate highly enough Steph and the team at Field Palmer. The photos and description they took of our home were brilliant, really showing it off to its best. Their advice regarding the market value was excellent. Communication was clear and timely regarding viewings and the feedback from these. They helped secure a price we were very satisfied with and really worked very hard to keep our buyers whilst the chain was completed. We spoke to several agents before going on the market but the team at Field Palmer stood out from day one and we couldn’t have been happier with their service, expertise, professionalism (and patience!) whilst dealing with our sale and as it turned out, the purchase of our new property. We will continue to recommend them, as we already have over the last few months, and would not hesitate to use them again ourselves in the future.
V & P
The team at Field Palmer in Bitterne were excellent, they were always proactive, I was kept updated on the progress of the property via email or phone. Any queries I had were dealt with and my calls were returned, thank you for your outstanding service. So glad I took a friends recommendation.
Corinne A
Thanks to the team at Field Palmer in Shirley.They continually went above and beyond to make sure we got quality viewings.This meant that we got a great offer near our asking price.They also kept in regular contact offering advice and guiding us in the right direction. They were always polite and returned our calls promptly. Thanks again and we will definitely recommend them to all of our friends!
Shelia S
To Field Palmer (Bitterne Team) Very helpful and proactive would highly recommend.
Trevor C
We were dealt with Leighton at Woolston Branch after moving across from Dibben Dibben in Bittern who I have to say we're absolutely useless. Leighton and the Field Palmer team were superb, there was no stone unturned, very attentive and thorough and always kept us in the loop with regular updates. I Can't speak highly enough of the FP staff, totally outstanding. If you want an Estate Agent don't waist your time with all the others, just go to Field Palmer and ask for Leighton. Thank you so much FP.
Graham K
My husband and I recently sold our house in Upper Shirley with Field Palmer. We invited quotes from a number of agents but Brian from Field Palmer impressed us with his honesty and local market knowledge. They were very proactive, found us a great buyer very quickly and supported us right through to completion, even when our original purchase fell through. We cannot recommend them highly enough.
Jill R
Sold my investment that I renovated through this estate agent (Field Palmer Shirley) and it completed this week. Happy with the whole experience i recieved. Calls, follow up letters and sit down talks when needed- made this process stress free. Couldn't recommend them enough if your wanting a trustworthy,professional and friendly team to sell your home.
Joan B
I recently used Field Palmer (Shirley Office) to assist me with the search for my first home. During the period of which I was searching I would receive weekly calls from Deanna or Kieran making me aware of a new properties that had just come to the market that could be of interest to myself, I would then always receive a follow up email with the details for me to look at. With a lot of time, effort and many house viewings I found my perfect home thanks to the Field Palmer Shirley office. However, their efforts did not stop there. When a sale was agreed the sales progression process began to which every step of the way I was kept informed and assisted with any hurdles that appeared. Overall my experience was nothing less then professional. I would highly recommend using this estate agents to ensure you find your dream home, like I found mine.
Mauro S
To Field Palmer Property Management
I know full well that your company and its staff are doing a very professional job. I am very grateful for the services you provide in looking after my property so well. That’s why I have been using Field Palmer for the past 20 years to handle my house.
Finally, I wish you and your colleagues many good and prosperous days and months in the new year (2019).
S En...
To the Field Palmer Lettings Team
After viewing several properties with different agencies, I was soon disappointed with how unhelpful they were. They were all interested in showing me properties but then lost interest in helping me if the property id viewed had already been let or wasn't as described therefore not suitable. I spotted a property with Field Palmer to rent but didn't accept pets. I called them anyway, they were unbelievably helpful, they immediately contacted the landlord to see if he would make an exception and consider my little dog which he did. While waiting for the landlord to respond they kept in contact with me, updating me. They knew my circumstance of needing a home immediately and went out of their way to get me this property. From making the call to moving in took maximum 2 weeks. They made the whole ordeal so easy for me.
Since moving in, they have responded to all my emails or queries very quickly if not immediately. They even went out of their way when I moved in to phone and email me to check everything was ok and if I needed anything.
Truly exceptional. They made me feel like they actually cared. Nothing appears to be too much trouble. They even told me before I moved in that there had been drainage issues and the problem had been sorted but if I was to find I have problems then to let them know. Very honest. Any negatives about the property that i wouldn't have known about until I moved in were told to me in advance too.
Wouldn't want to use any other agency if I'm honest.
Sarah and Josh have been brilliant especially.
Helen C
Good Morning Brian,
Thank you once again for your assistance concerning the possible letting of my Mothers property & eventually you will also handle it"s sale. I would like to put on record my sincere thanks for the way you & your staff have been proactive & supportive with the sale of all my local rental properties.
Your help has been greatly appreciated & I have no hesitation to recommend Field Palmer to anyone potentially looking to sell a property.
Thank you.
Regards
Mr L R....
Dear Leyton
Just a quick email to thank you and your team at the
Woolston Office for the professional and friendly service we received during the sale of our property.
From start to finish ( only 8 weeks) you kept us up to date and informed on the different stages of the sale. We felt the process was in good hands when we moved overseas and left the final push with yourselves .
We were genuinely very surprised and pleased by the speed at which the sale went through.
Kind regards
Juan and Kim
We recently purchased a property which was advertised by Field Palmer. So they didn't represent us but wish they were. Specifically Jodie Oberst. I was on the phone to Jodie at least a few times a week during the process and she was an absolute pleasure to deal with. She was very professional, kept us informed, assisted with all our queries but most importantly was patient. I could not fault Jodie's customer service and if we decide to sell our home in the future we wouldn't hesitate to use Field Palmer. I would definitely recommend Jodie to family and friends!
Krisztina S
Hi. I would like to say how amazing Jodie was in dealing with the purchase of Dxxxxx road
It turned out to be a complicated chain but Jodie was an absolute star . She dealt with everything so professionally !! She didnt mind me calling her to chase things up and also kept me updated regularly.
Jodie is an absolute credit to your team!!
Tracy H
We've only JUST got everything out of the old place, but already we're settling in nicely. Please pass our sincere thanks on to the landlord for being so accommodating with us, it has made life so much easier as well as giving us the peace of mind that we won't be treated by this landlord in a similar way to how our last landlords did!
Truly, thanks to you, Yas and everyone at Field Palmer (Lettings Team) for being so easy to deal with. Look forward to hearing from you in the near future.
Timothy and Joanna M
Dear Stephanie
We would to thank your good self as well as all your dedicated members of staff in your
Bitterne Office .
From our initial meeting with us and S's mum at her care home you have showed such compassion for the situation we found ourselves in.
We liked the feedback you sent to us after a viewing and the weekly reports about how the bungalow was being viewed on your website.
But most importantly throughout this, sometimes hard process, you were all extremely considerate and concerned for our feelings.
Compassion and empathy ran through you all and you are all a credit to the name of Field Palmer
Sue W
To all of the Team at Field Palmer Bitterne
We cannot thank you enough for all of your help!
Also Steph+Jodie, your professionalism towards the end was unparalleled
Thank you
Tim + Kate
To the Lettings Team
Yas has been exceptionally helpful throughout my tenancy. She made me feel welcome to the area when I first arrived and has always been a reliable point of contact to help resolve any minor issues that occurred during my tenancy.
On a personal level, Yas has always gone beyond her job role to be supportive and understanding. I would like to take this opportunity to extend my full gratitude to Yas, who through her honest and kind approach has made my experience with Field Palmer.
Laura
Dear Brian (Shirley office)
Very pleased with the service.
Thank you so much for your help and assistance.
Best regards,
Michael (Vendor)
Hi Brian (Shirley office)
I am going into the weekend very happy
Thank you so much and I can’t fault the service. See you Monday for a key collection.
Have a good weekend.
Kelly (Purchaser)
We were so thrilled to receive an offer on our property yesterday and I wanted to thank you and your team for the work you have put in over previous weeks to secure the sale. I've been really impressed with Field Palmer and will certainly recommend your services to friends/family.
Mrs S – West End
To Steph
Thank you so much. Without you we would not be getting our dream home today, its going to be a project but would love you to come and see the end transformation
We really appreciate everything you have done, you've truly been a Star!
Enjoy an afternoon tea on us
Love from Shelly + Lee
Dear Brian and Mark,
I would like to commend you both with your decision in having Stephanie Woods in your team, what an asset she is……!
Recently, my mother and her partner made the decision to move from their home which they have lived in for 30 years and moved into their new home in Hartley Wintney, Hants.
I actually met Stephanie when she first came to view my mother's property [in Sholing, Southampton] and I must say her professionalism and knowledge left your competition behind.
During the negotiations with the potential purchaser, Stephanie and her team kept us all up to date with the progress and any potential concerns.
However, Stephanie's service levels and commitment in seeing the house sale through didn’t stop there. She had a numbers curve balls thrown at her which she absolutely smashed.
THANK YOU once again to your team that support your negotiators and more importantly Stephanie for seeing the job through in such a diligent way.
My mother and her partner are now fully settled into their new home and very happy.
Kindest regards,
Sean F
Good evening Sarah (Our Lettings Team)
I hope we find good long term Tenants as I don’t think I have ever had any major issues with the last one and all problems were sorted without hassle thanks to you team and a very understanding occupier.
I am confident we will find no issues as the tenant has always looked after the house.
Thank you for looking after me.
Steve
Hi Sarah (Field Palmer Lettings Team)
Yes I am settling in lovely. I absolutely love this place so much.
It's perfect in every way
I also think as a letting agency you guys are brilliant.
You've all been so helpful and friendly and made me feel like you want to help me from the minute I contacted you tp simply find out if the landlord would consider a pet.!
Massive Thank you again for helping me with my move and all my queries along the way
Helen
Many thanks Field Palmer (Lettings Team) you have always been quick to respond to any troubles or concerns I have had at my rental property although there have been few because thorough checks and measures have always been maintained to ensure I have had a happy home. You have lovely staff at your New Road branch that have been kind friendly and warm. I would recommend Field Palmer to anybody and will return to you should I need to without hesitation.
Serena
Dear Brian and all of your staff at Field Palmer Shirley Office.
I am writing this testimonial to thank you so very much for the service and tenacity shown whilst selling my property in Shirley in December 2017.
Your team from the initial meeting when we were considering selling our property, right up to Wednesday 20th December when our property completed was nothing short of exceptional.
In the past I have sold properties with other agents and have noticed they all have one goal in common and that was to market our properties adding to their bank of houses for sale with very poor communication and little or no feedback which was very frustrating.
Field and Palmer not only emailed me to advise of every viewing but also fed back with honest feed back within 24 hours thus helping us to move the sale on.
As a Business Controller myself I have high standards whilst also being passionate about communication and honesty.
You have exceeded my expectations on all counts and I thank you very much indeed.
My best wishes for a happy Christmas and healthy successful 2018
Mr P
Hi Leyton and Bradley,
Finally the Swift Road saga has concluded, I assume that all house moves have glitches even the slightly easier ones, if there is such a thing.
We'd just like to say a big thank you for all your hard work and for giving us all the feedback during the selling process.
Having not moved for many years we were unaware how things work so we really appreciate all the phone calls and email that kept us up to date with developments.
Once again thank you for your hard work over the past 6 months or so
Alison and Neil
Hi, my husband, children and I viewed 3 properties in Southampton yesterday. We were shown around by Millie. After an awful morning of being let down and messed about by other agents I just wanted to say how wonderful it was to meet Millie. She was friendly and professional. Her organisation and courteousness made the whole experience of viewings much less daunting. Although it looks unlikely that we will be considering any of the properties I would like to thank Millie for her time, it was a pleasure to meet her.
Mikaela
Thank you so much for all of the work you've [Shirley Team] put in to selling our house.
We're so grateful and as we are learning, nice estate agents are hard to find!
We will whole-heartedly recommend you!
Lissa & James L
Just wanted to say I've been a Tenant who's landlord provides services through Field Palmer since 2008. We've been extremely lucky to have received good communications, empathy, understanding and flexibility during these years. We have 6 monthly checks although many find this annoying/invasion it's part of their role and keeps houses checked for faults damage etc which we accept. Always friendly on these home checks and more recently Sarah Thompson is really prompt when arranging professionals to fix faults. I would recommend and so far have no complaints.
Paula
I can confirm that I have bought several properties from Field Palmer over the last 4 years and the service has always been excellent. They really have a good appreciation of their market.
Their advice on both rentals and sales have always been realistic and thorough.
I find the firm a straight talking that are very easy to deal with.
Rob
Hi [Field Palmer Lettings Team]
I'd like to say thank you very much for everything You have been very helpful and fantastic.
Kevin V
Thank you Steph and the team at the Bitterne branch! After being on the market with another agent for 2 months without success you have sold our house within 2 weeks and way over our asking price! I've been blown away by your performance and amazing customer service skills! Will recommend to anyone who is thinking of selling
Hannah H
Dear Brian,
I just wanted to write and say a sincere thank you to you and the rest of your
Shirley Team for your help, guidance and assistance in the sale of my Grandfathers house.
You have all been totally professional throughout and we have achieved a better result than we could have hoped for.
I will be sure to recommend you if anyone in your area asks about Estate Agents.
Thanks again and kind regards Guy
Dear Steph, Thank you very much for all your help, advice and support during the sale of my house. It is very much appreciated. Once I have settled in please come to see me. Thanks again
From B
Kind feedback received from a new tenant for
Field Palmer Lettings Team : Everything went smoothly thanks, please pass on my appreciation to all the staff involved for a quick and professional job, great work
Ian
I know I speak for both myself and my flatmate when I say we have thoroughly enjoyed having yourselves as our landlords, and wanted to pass on our gratitude to everyone at
Field Palmer Lettings Agents
Tenants of Britannia Court
To
Field Palmer Lettings Team I just wanted to say a big thanks for all your help in this matter. I think your customer service was much better than the other agents I was dealing with.
I’ll be in touch when I need a new tenant again.
Regards
Mr Harman S
Dear Stephanie (and the
Woolston Team )
This is testimony is long overdue since you helped us exchange in August 2016. It has stayed on my mind to write as Stephanie and
Field Palmer Woolston impressed us from the word go. We had so far had four other Estate Agents out to value our property and were very keen to respresent us, some might say they expressed this quite aggressively or over enthusiastically! Stephanie's mature, laid back yet professional approach stood out amongst the others and she did not disappoint. All the way through from getting the best offer for us on the first day the house went on the market in May '16 (note: she valuated our property £10-£15k higher than some other local agents and then got us £10k higher than her own valuation price!) to our exchange in August '16.
Stephanie offered us advice and answered our questions when we had any. When it got near to our preferred date for exchange she did her absolute best to help us get it...phone calls and emails to solicitors and estate agents a plenty!
We can't recommend Stephanie and Field Palmer enough! We thank you for your dedication and hard work and wouldn't hesitate to use you and
Woolston Field Palmer in the future.
Kind regards,
Kelly
Dear Steph,
I appreciate from what should have been a straight forward first sale to Mrs R it became very complicated and eventually collapsed but I hope the new purchasers will be very happy in the house. I would like to say a very big thank you to you personally for all your efforts, particularly in trying to hold the first sale together, but I can only sing your praises for the dedication and going beyond the call of duty. Fortunately the second sale was much smoother and “normal”. Please also pass on my thanks to Tim who also became involved in this sale as well. Once again, very many thank and best wishes to you in your career with Field Palmer.
Mr P
To you all at Field Palmer,
Thank you so much for your help in the sale and purchase of our homes. Your professionalism and the way you dealt with us throughout the process was outstanding! We will definitely recommend you! Many thanks again
Mike & Marie M
Dear Brian
I want to thank you and your team (Graham, Matt and Emily and the others) as well as Steve Sprake from Pearsons for all the tremendous hard work you have put into the sale of my flat and purchase of the above. The service I received was of the upmost professional and thorough I could of hoped for and the polite and personal approach helped soothe the stress out of the entire proceedings.
I really appreciate all you and your team have done for me
Many thanks
Ray P
Dear Brian,
Many thanks to you and your wonderful team [
Bitterne Office ] for your assistance with the sale of my mother’s house.
My family and I are very grateful for the way you handled all aspects of sale, in particular:
· Advice and support regarding sale under probate;
· Realistic market appraisal, enabling management of expectations;
· Professional photos (including an additional trip to capture the garden on a sunny day);
· Regular updates; and
· Ongoing advice and support throughout the process.
As soon as I instructed your firm, I had the feeling that the property was in safe hands. Luckily you found the right buyer very quickly, and negotiated a fair price, which was close to your original market appraisal. I could not have hoped for a better result and would not hesitate to recommend Field Palmer to anyone who is selling a property.
Please pass my thanks to each and every member of your team – they are all fantastic!
Tracy G
I would like to thank you on behalf of myself, my sister and my brother. We
have really appreciated your professionalism and sensitivity in selling my
late father's house.
You made a difficult time much easier for us. We are
very grateful for how smooth the process went.
Jackie S
Hi Leyton
[Bitterne Team]
Myself and Helen really appreciate your assistance with the other properties as you have been very helpful and informative. We have met a lot of estate agents who are extremely hard to deal with and I think it's important that you have some positive feedback from someone you have shown round a property.
Kind Regards
Paul R
Dear Mr Dawkins
This email is long over due as Steph
[Woolston Office] helped me back last year and again in February 2016, with arranging a valuation on my own property and also a valuation on my grandmothers house, who was looking at downsizing.
I wanted to send you an email to say that you have a wonderful member of staff there who was very patient with my grandmother, was not pushy and who made me feel very much at ease to ask question and to be able to make the right decisions.
Steph is a credit to your company and her mannerism wiped away all thought I had I'm my mind of how estate agents are. I just hope that your whole company follows her lead.
I would recommend your company and especially Steph to friends. She will be my first point of call when I decide to move.
Thanks you again Steph
Laura
Hi Brian,
I recently sold my property in Bitterne Way through your branch, and wanted to send you some feedback.
Great service from start to finish. The buyer wanted to then push and get the sale in the tax year that just ended, plus got wobbly on few other bits etc . Nothing worried your staff, and all of the staff I dealt with at your office, were just easy to deal with and got things done, without giving standard vague answers from an estate agent handbook, all in all great service!
Cheers
Matt
Dear Graham and lovely staff (Shirley Office)
Just a note and present thanking you all for your wonderful assistance in the selling of Mrs C's house. We ourselves will now settle down to a more peaceful time.
We would never have done it all without you all.
May god bless you
Dear Steph and the whole Woolston team!
We want to say a big thank you for doing such a great job of selling our home. You're a great team! Thanks a bunch!
Sam, Emily & Joshua
Hi Field Palmer, (Bitterne Office)
Thank you so much for your help and time with us. We have now find a property but are very grateful to your team for your hard work helping us.
If we consider another move in the future, we will definitely consider Field Palmer.
Special thank to Oliver for his updates and time.
Kind regards
Mr and Mrs D
Hi Emily (Shirley Office)
Many thanks for getting this property to my attention so quickly.
Just for your feedback I really feel out of everyone field and palmer have been the most professional and friendly Estate agents.
Unfortunately as nice as Oakley Road is its just not the right location.
Please do send anything else you get as you are aware of our situation.
Mxxxxx Bxxxxx
To Field Palmer Estate Agents in Bitterne Southampton
Just wanted to drop you a note to say a massive thank you for all your help with the sale process, I confident we wouldn’t have got to completion without you and that’s a real credit to how well you managed both sides – I know it wasn’t easy at times!
I will definitely be recommending you and when we’re in a position to sell another house we’ll certainly be in contact.
All the best,
Ben
We have had a fantastic & very professional service from Field Palmer in purchasing our home!
They were very diligent with our specific requirements, and kept us regularly updated on suitable properties all the way through - until we eventually found our dream home :)
And during the conveyancing process, they have been incredibly helpful & really pro-active in helping with communications and chasing things up promptly ... thanks to them we completed in just 8 short weeks from house viewing/offer acceptance to completion/moving !
Many thanks once again
Mr & Mrs H (Bitterne Southampton)
Hi Gill,
Well, it seems the bungalow is now sold so a big thank you to Field Palmer generally for all their efforts on my behalf.
I am grateful the recommendation of Simply Conveyancing.They have been right "on the ball" throughout and kept me fully informed at every juncture from instruction to completion.
Thanks all round
Roger
Field Palmer really have been such a great source of support and advice. We have really valued the expertise, tireless hard work and the friendly and reassuring manner throughout this process.
Mr & Mrs A
Thank you again for a cracking service that yourself and the team provided me with! I will definitely be recommending/using Field Palmer again in the future.
Mr S
The Field Palmer Woolston Team managed to sell our house within three days of it going onto the market and made it a very pleasant and straight forward process for us and our two children
Mr & Mrs A
Thank you all for your services over the last six months, I have enjoyed living in the property, there have been very few reasons to call your office during this time but on those occasions the staff have been pleasant and quick to relay messages to the landlord, I thank you for this.
Received by Field Palmer Lettings Team in Southampton
MR M C
We wanted to thank you SO MUCH for organising the special viewings on Obelisk Rd. You have clearly worked so hard for us and pinpointed exactly what we wanted. Ever since we first met you, you have impressed us with your knowledge, expertise and personal service. We feel very lucky to have found you and cannot thank you enough :-)
Received by Steph at Field Palmer Estate Agents in Woolston Southampton
Mr & Mrs A
Good morning Gill, (Field Palmer Lettings Agents - Southampton)
We would just like to pass on our appreciation for the fantastic service that we have received from Shelagh Tulip and her team.
We are first time landlords and as you can imagine it's been quite a learning curve !
Shelagh has been an excellent advisor throughout and both she and her colleagues have offered us a faultless professional service.
We look forward to a long and mutually successful relationship with Field Palmer Lettings Agents
Gill & Nic
To Jodie and anyone else who helped... (Field Palmer Bitterne Office)
Many thanks to you all. I was always kept informed and really appreciated your excellent service.
My sense of humour was retained almost to the end
Best wishes
Beth & family x
Afternoon Hannah (Field Palmer Estate Agents Shirley Branch)
Vanessa and I would like to say thank you for your help in the purchase of our newly acquired flat.
We picked up our keys yesterday and all seems to be in order.
Took our agent in today to get the ball rolling to find a tenant ,he also was impressed with build quality and finish.
So thanks once again for your assistance.
All the best for your future.
Chris and Vanessa
Dear Field Palmer (Shirley)
I was extremely pleased with the service. I am actually Mr J's daughter, I acted for him during the process as he is a stroke victim. Both Dawn and Karen were very understanding of this and gave me more time to explain things to my Dad. This put him at ease and made him more prepared for any questions they had to ask him the next time we were in contact with them. The staff were extremely friendly and I would definitely recommend you to family and friends, thank you very much.
Mr J's daughter
Dear Team at Field Palmer (Bitterne)
Many thanks for all your hard work, dedication & professionalism given throughout the sale of 'Little Lances Lodge'
Kindest Regards
Serena xxx
Hi Chloe (Field Palmer Estate Agents Shirley Branch)
Thank you personally for all your help we will certainly be coming to Field Palmer in the future and it's all thanks to you. Hope they look after you hee hee, Hope to speak in the not to distant future!
Chaye
To (Bitterne) Team
Thank you for not only finding buyers for our home, but also all the support and assistance in ensuring that both ends of the chain were able to progress. Everyone has been so helpful. Once again very many thanks
Mr J & Mrs L T
Dear Stephanie, (Bitterne Office)
Wanted to say thank you for your work in selling my house. You said you could sell it and within 24 hours you had our buyers.
It was a longer process than I guess we expected but the end result was they bought it at our asking price.
Delighted as it's come at just the right time as the money is running out!
You have been a pleasure to deal with, wish you well for the future.
Thank you again,
Paul, El and Lóa. X
To The Top Team!
To Steph & all the team in Bitterne,
Thanks for all your help with both sales.
Mr P & Mrs L C
Brian
Can I thank you and your team for the successful sale and finalisation of my Mother's bungalow.
It certainly is a major relief to have sold it without carrying out any refurbishment.
Everything seems to have been finalised between the legal parties and I understand the new owners are well into their own plans for the refurbishment.
Very best regards and well done.
Mr K W
Dear Brian, on behalf of all in our family, thankyou and all involved with the satisfactory completion of the sale. It has been a pleasure dealing with you all.
Mr D S
This is just a line to thank you so much for all your help and for understanding my nervousness in connection with the sell of my bungalow. With your interest it all went so smoothly and certainly eased the trauma of moving.
Mrs J C
Thank you for all your help Jodie, you have been by far the most pro active estate agent I have approached.
Mr W
Thank you so much for all your help with buying our new home. It was great knowing someone was trying to help us and keep things moving. Thank you.
Mr and Mrs J
To Steph, we would just like to say a massive thank you for everything you have done for us. Thank you for sticking with us and for always giving 110% in everything. We are so happy to have bought with Field Palmer and made our experience a lot easier than most. You have been great and we will forever be grateful for everything you have done for us. If you ever leave Field Palmer, be sure to let us know as I'm sure we will follow when looking for another dream!
Ms P
A big thank you for guiding me through the sale of my home... especially Stephanie for securing me a good price and endless patience and professionalism.
Mrs J
You have sold two flats for me this year with efficiency and great customer care and when I sell again I will definitely come back to Field Palmer Shirley.
Mr W B
I have moved many times in the past but Field Palmer are definitely the best agent we have dealt with and I will be recommending you to friends and relatives!
Mrs H H
To all at Field Palmer. Thank you so very much for all your help and advice with our move. You've been fantastic!!
Ms E J
Dear Stephanie. Just to say thank you for helping us whilst we were trying to find our home. Even though we didn't end up buying through you, you still helped us out. To you it was a phone call but to us it's helped us move a lot quicker, which is priceless. You are a credit to yourself and to Field Palmer. Once again, thank you.
Mr and Mrs D
